Thank you for visiting and shopping with UndertheLeafDesigns. The following are terms and conditions that constitute our shipping policy.
ORDER PROCESSING TIME:
All orders are processed within 2-3 business days from reciept of order. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders processing of your order to the shipment carrier may be delayed a few days. If there is a significant delay with your order we will update you via the email you entered when you placed your order or call you.
We ship to to all locations with in the continental USA. For all shipments within the USA we utilize the United States Postal Service sending either USPS First Class, or USPS Priority, or Priority Mail express. We send a shipment tracking number for all USPS shipments using the email you entered with your order. If you desire a signature confirmation or want insurance on your package or desire another carrier please contact us at the time of your order via email at UndertheLeafDesigns@gmail.com or call us Monday through Friday from 9:00 AM - 5:00 PM Eastern Standard Time at 603-400-1186. We can ship Fedex, and UPS.Signature confirmations and insurance will require an additional charge.
We ship to any province location within Canada. For all Canada orders we utilize the 'Pirate Ship' application and ship items using USPS First Class International. Tracking numbers for international shipments are also provided. Priority shipments are availalble only for delivery addresses within the continental United States and not International shipments. At this time we do not ship to any location outside of Canada and the USA.
Our shipment fees vary based on product weight. We use United Postal Service Standard shipment rates for First Class, Priority, Priority Express and USPS International First Class. Costs are calculated using the customers address and the items weight and packaging dimensions. Shipping rates are available at checkout once the customer address is entered.
SHIPMENT TRANSIT TIME
Once we process your order and send to the carrier shipping times in the USA will vary depending on your location from our shipment zipcode 03049. Typically in transit time within the USA is 3-5 business days. Transit time for international shipments to Canada provinces will vary by location.
Any additional information needed on shipping information please email us at UndertheLeafDesigns@gmail.com or call us Monday through Friday from 9:00 AM - 5:00 PM Eastern Standard Time at 603-400-1186.